Frequently Asked Questions

How long does delivery take?

1-3 working days to all emirates.

How much is delivery?

AED 15, and free on orders over AED 150.

Do you offer cash on delivery?

Yes. You can also pay by card, or in 4 interest-free payments with Tabby.

What is your return policy?

You can return or exchange any product within 7 days of delivery, including opened products. Delivery & returns

Are your products original?

Yes, 100%. We have sold Moroccan products in the UAE since 1998, including our own Lotus Flower range and trusted Moroccan brands. The brand is shown on every product page.

How do I choose the right product?

Contact us on WhatsApp +971 50 202 8263 and tell us about your skin or hair. Our team will recommend the right products for you.

Do you have a shop?

Yes. Find our shop on Google Maps. You can also visit us every season in the Moroccan Pavilion at Global Village.

Do you deliver outside the UAE?

Not at the moment. We deliver within the UAE only.

Do you have offers for new customers?

Yes. Use the discount code shown at the top of the website on your first order.